Help and feedback
Start with your first meal. Find answers to common questions below.
How do I record a meal?
Choose a logging method, then check the food, portion and meal time before saving. These steps refer to the iOS interface shown on this site.
Photo logging
Take or select a food photo, review the result and check food names, portions and nutrients. After saving, find the meal on its date in the calendar.
Quick text entry
Describe foods and approximate portions, such as “a small bowl of rice and one egg”. Enter nutrients manually, or request an AI estimate and check it. This example is input text, not a calculated result.
Choose from the food library
Open the food library from quick text entry, search for a food and open its portion screen. Choose an available unit, enter the amount eaten and add it to the meal.
How do I review or add a past meal?
Choose a date in the food calendar to see its records. To add a past meal, open the date and time control at the top of quick text entry, set the actual meal time, check the meal category and save. Return to that date to check the record. Do not assume the entry inherits the date you were browsing.
Are calorie estimates from photos always accurate?
They are not precise measurements. Portions, hidden ingredients, sauces and cooking oil can affect estimates. They do not replace professional medical advice.
Check the food name first, then the unit and amount actually eaten. Library values per 100 g must be scaled to your portion: if you ate 150 g, enter 150 g on the portion screen instead of treating the per-100-g values as the meal total. Sauces, hidden ingredients and cooking oil can still affect estimates.
These steps and access details refer to the iOS version shown here. Check the Android or HarmonyOS app for its interface and benefits. Current prices and allowances appear on the in-app Premium screen.
App languages
The current iOS version offers Simplified Chinese, Traditional Chinese, English, Japanese, Korean, German and Thai. Website screenshots show the English iOS interface with demo data.
Which platforms are supported?
Download links are available for iOS, HarmonyOS and Android. Features, membership benefits and prices depend on the current app for each platform.
Which features require membership?
In the current iOS version, photo AI recognition has a daily free allowance and text AI estimation has a limited trial. Adding official food library items to a meal requires Premium. You can enter values manually without text AI. Check the in-app Premium screen for current allowances, prices and other benefits. Other platforms may differ.
| Feature | What you can do | Access |
|---|---|---|
| Manual entry | What you can do: Enter food and nutrient values, set the time and save. | Access: Without AI, you do not use text AI trial credits. |
| Photo AI recognition | What you can do: Estimate foods and nutrients from a photo. | Access: Non-members have a daily free allowance; further use requires Premium. |
| Text AI estimation | What you can do: Estimate nutrients from a food description. | Access: A limited trial is available. After it runs out, AI requires Premium; manual entry remains available. |
| Add an official food library item | What you can do: Choose a food and add values calculated for your portion. | Access: Adding to a meal requires Premium. Searching, browsing and adding are separate actions. |
Where can I read the privacy policy?
Privacy policy (Simplified Chinese) ↗
Refer to the current full privacy policy for details about personal information, permissions and data processing. The policy is currently available in Simplified Chinese.
How do I report a problem?
Include your device model, app version, the affected screen and steps to reproduce the issue. Hide personal information in any screenshots.
Email supportfrzzbug@gmail.com